Your privacy matters to us. This policy explains what personal information Ahlashi collects, how we use it and the choices you have.

Information we collect

• Account details — your name, email address, phone number and password.
• Order details — delivery addresses, the products you buy and your order history.
• Payment information — handled by our payment partners; we never store your full card number.
• Usage data — the pages you visit, your device, and cookies that keep the site working.

How we use your information

• To process and deliver your orders.
• To provide customer support and keep your account secure.
• To improve our website and your shopping experience.
• To send offers and news — only if you have agreed to receive them.

Who we share it with

We share only what is needed. The vendor fulfilling your order receives your name, delivery address and phone number, and our delivery and payment partners receive the details they need to do their job. We never sell your personal information.

Cookies

We use cookies to keep you signed in, remember your bag and understand how the site is used. You can manage cookies in your browser settings.

Your choices

• View and update your details at any time from your account.
• Unsubscribe from marketing emails with the link in any email.
• Ask us to delete your account and personal data.

Keeping your data safe

We use secure connections and limit access to personal data to the people who need it. We keep your information only as long as needed for the purposes above, or as the law requires.

Contact us

For any privacy question or request, contact our customer care team through the Contact Us page.